She stated she could not give me a receipt. I stated I paid for an upgrade so it was not free. Also at check out, by someone else, I was told I could not get a receipt because it was a feee room. I went up there and not a maid / housekeeper to be found. I asked her what floor and she told me the 3rd floor. She then says I can not check in until 4 pm. I asked that the price I was quoted be honored. She called someone and was told I could but at a higher cost. Yes I had it written down with the confirmation number. She told me I could not up grade at the price given. Tasha who checked me in was not the warmest/ friendliest person. It was closed the day I made the reservation but was not told. I get there and find out the pool was closed. I asked if I could upgrade to a jacuzzi suite. I told the person I had a coupon for a feee room. My husband and I went to Turtle Lake hotel and casino for a 4 year wedding anniversary get away. We can also arrange for day-trip special bus runs for groups of 20 or more. We can accommodate groups from 35 to 300. Offers may include group hotel discounts along with complete event planning, bus transportation and catering. Planning a party, banquet, trade show, convention, anniversary, luncheon, conference or holiday party? Book your event at the St. Our four themed suites - the Woodland, Asian, Polynesian and Egyptian - and our four unthemed suites are all outfitted with their own Jacuzzis plus an in-room coffeemaker, microwave and refrigerator. For a special getaway, book one of our luxurious suites. And, of course, all hotel guests are invited to enjoy our deluxe pool, whirlpool and exercise room. We also offer a free continental breakfast every morning of your stay and 24-hour shuttle service between the hotel and the casino. Croix Casino Turtle Lake.Each of our standard rooms and suites offers in-room coffee, a blow dryer, an iron and ironing board, free HBO and free local calls. Whether you try your luck on slots, blackjack, roulette, craps, or live poker, you're always a winner at St. Hilton Grand Vacations Club on the Las Vegas Strip.

Croix Casino & Hotel Turtle Lake Features

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